Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose, and never chase losses. Treat any money spent on gambling as the cost of your entertainment, just like a movie ticket or a night out.

Age Verification

You must be 18 years of age or older — or the legal gambling age in your Australian state or territory — to gamble online. All reputable PayID casinos will verify your age and identity before allowing you to deposit or play. If you are under 18, it is illegal to gamble, and you should not attempt to create an account or use anyone else’s payment details.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses — gambling more to try to win back money you have lost
• Hiding gambling activity from friends or family, or lying about how much time or money you spend
• Spending more money or time gambling than you intended
• Borrowing money or selling possessions to gamble
• Neglecting work, study, family, or personal responsibilities because of gambling
• Feeling restless, irritable, or anxious when trying to cut down or stop gambling
• Gambling to escape from stress, anxiety, depression, or other problems
• Needing to gamble with larger amounts of money to feel the same level of excitement
• Lying about wins or losses, or being defensive when asked about gambling

Self-Help Tools

Most licensed online casinos offer tools to help you stay in control. We strongly recommend using them, especially if you notice any of the warning signs above:

• Deposit limits — set a maximum amount you can deposit per day, week, or month
• Loss limits — cap the amount you can lose within a set period
• Reality checks — receive on-screen reminders of how long you have been playing
• Time-out periods — take a short break from gambling (e.g., 24 hours to 6 weeks)
• Self-exclusion — block yourself from gambling for a longer period, typically 6 months to 5 years or permanently
• Account closure — permanently close your casino account

These tools are usually found in the “Responsible Gambling,” “Account Limits,” or “My Account” section of the casino website. If you cannot find them, contact customer support immediately.

Support Organisations

If you or someone you know is struggling with gambling, free and confidential help is available. Here are trusted organisations by country or region:

Australia

• Gambling Help Online — www.gamblinghelponline.org.au
  Free 24/7 counselling, support, and self-help tools for Australians. Call 1800 858 858.

United Kingdom

• GamCare — www.gamcare.org.uk
  Free information, support, and counselling for anyone affected by gambling problems. Call 0808 8020 133.
• GamStop — www.gamstop.co.uk
  Free self-exclusion scheme for UK-licensed online gambling sites.

Canada

• Responsible Gambling Council — www.responsiblegambling.org
  Information, prevention programs, and links to local support across Canada.

United States

• National Council on Problem Gambling — www.ncpgambling.org
  Confidential helpline (1-800-GAMBLER) and resources for problem gamblers and their families.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
  Provides information and support for gambling addiction, including the nationwide helpline 0800 1 37 27 00.

Other Countries

For other regions, please search for your national gambling helpline or visit the website of your local health authority. Most countries have a dedicated, free, and confidential service for problem gambling.

Seek Help Now

If you recognise any of the warning signs above — or if gambling is causing stress, financial difficulty, or problems in your relationships — please reach out for support today. Help is free, confidential, and available 24/7 in most countries. You are not alone, and recovery is possible.